FAQ's

Yes, the warranty pack is directly from your laptop brand like HP, Asus & Lenovo. Once warranty pack is activated, customer can directly reach out to brand for any support required under the warranty offered by the brand.

TPS Technologies is the official partner with HP, Asus & Lenovo to simplify the activation process and help customers save time by digitalizing the whole process.

Each Laptop has its dedicated warranty pack. Only compatible warranty packs can be linked to the Laptop. Kindly purchase the warranty pack which is designed for your Laptop to better enjoy benefits.

We have tried our best to make it easy for customers to choose the right warranty pack by just looking at the listing. You can still reach out to us for any support related to choosing the right warranty pack.

1. Follow the guidance on the Warranty Selector page for your laptop brand.
2. Select your model, requirements to choose the right Warranty pack for your device.
3. Complete the purchase.
4. You will receive a confirmation email of your purchase.

On successful purchase, you will receive an email with the link to access our digital activation form.

1. Access the form.
2. Fill in the requested details and attach the necessary documents.
3. Verify the details for accuracy.
4. Submit the Form.
5. Our team assists with activation when you complete the steps.

On successful activation, we will send you a confirmation email and the benefits will also be updated on brand's website under your Laptops serial number. You will also receive a official communication from brand with all the details.

On successful submission of the activation form and validation of submitted data, we will work on getting your Warranty pack activated in 24 Business Hours.