Easy Return Policy is applicable only for 14 days from receipt of the product and applicable only for the following reasons:
[-] Dead on arrival
[-] Manufacturing defect
[-] In-correct product
[-] Missing parts or accessories
A return request shall result in replacement with a new product. (Refund shall be processed in rare situations with valid justification, like 'product out of stock'.)
On certain products the manufacturer's warranty may supersede TPS Easy Return policy. This is rare though, in our experience.
TPS will pick up product that you wish to return from your doorstep. However, locations where we do not have reverse pick up facility, we may request you to self-ship the product to us (we will bear that cost).
Customized orders cannot be returned.
If your return shall be eligible for refund, please refer to Refund policies section.