It is our constant endeavor improve our shipping services based on top industry standards.
We offer Free Standard Delivery on all orders, which ensures delivery within 3-5 days for most of the pincodes across India. For realistic delivery timelines, we encourage you to check for fastest possible delivery to your location by using our pincode service - available on every product page.
Majority of our orders are shipped within 24 hours of the order confirmation. Orders confirmed after 3:00 PM on a working day, are shipped the next day.
Note: Some products might take up-to 72 hours for dispatch. This can happen with products which are subject to availability per market conditions, peak demand, low stock, and more dynamic situations beyond the control of TPS.
We also offer Same Day Delivery option at select locations for prepaid orders confirmed by 3PM (except on holiday or Sunday). This option can be opted during checkout (Checkout > Shipping). As on date, same day delivery is available in following cities:
- Bangalore (rural & urban), free or at a nominal fee depending on pincode
- Lucknow, free
We are committed to delivering your order accurately, in good condition, and on time. In case of any disputes, we help you to escalate timely. We escalate with our logistic partners for any issues reported by you. We also source packing video from our warehouse CCTVs to assure you of safe and original packing before your order leaves our warehouse. Rest assured, we give top priority for safe and on-time deliveries of your order across 27,000+ PIN codes in India.
Please review the follow FAQs for common questions on shipping policies, and expectations.
We provide shipping and cover all postal codes in India, including over 23,000 cities across India. Most orders are prioritised to be sent via BlueDart for a reliable delivery.
Postal codes not covered by any logistic partners might be shipped through Speed Post (India Post). So if the shipping address is in India - yes we can ship your order.
Majority of our orders are shipped within 24 hours of the order confirmation. Orders confirmed after 3:00 PM on a working day, are shipped the next day. Note: Some products might take up-to 72 hours for dispatch. This can happen with products which are subject to availability per market conditions, peak demand, low stock, and more dynamic situations beyond the control of TPS.
Same Day Delivery orders are shipped the same day with a cut-off time of 3:00 PM on a working day.
We ship on all week days (Monday to Saturday), excluding public holidays.
If you have ordered on Sunday (or Public Holiday), order confirmation happens on next working day.
While we shall endeavor to ship all products in your order together, this may not always be possible due to product characteristics or availability. We appreciate your understanding in this case.
If you have ordered multiple components for a PC, and you would want us to assemble before shipping, please expect delays in shipping of your order accordingly.
Yes. We will update the tracking number against order, in your account. You can check the same by logging on to your account. You will be notified over email and/or SMS as well.
Yes. We will update the tracking number against order, in your account. You can check the same by logging on to your account. You will be notified over email as well.
To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed logistic partners. Based on experience, leading logistic partners in India have an estimated delivery time of 3-5 days for most shipments. COVID-19 situation or other local regional factors might impact some delivery timelines though. We really appreciate your cooperation in understanding the same.
We offer Same Day Delivery options in selected cities at a nominal charge, or free of cost. You can avail this option during checkout. At present this option is available for shipping address in Bangalore (Karnataka), and Lucknow (Uttar Pradesh).
When it is not available or opted, the shipping defaults to Free Standard Delivery which has no shipping charges, and ensures delivery in 3-7 days anywhere in India.
Our Courier personnel are experienced at making deliveries to Hostels/PG/Cantonment/Enclosed Premises.
However, please be aware to make the following information available to us during order placement:
- Hostel/Building name
- Full address and Landmark
- Telephone number of the recipient
- The name of the recipient
- Room/Cubicle/Floor number of the recipient
The recipient needs to either come to the gate of the premises to collect the delivery or send someone on his/her behalf after coordinating with the delivery person. The order can be handed over to security person or the order will be left at the reception and the order will be assumed as executed.
Orders can be delivered only in the serviceable postal codes. You can check if we serve at your shipping address by entering pincode on the product page. Otherwise, feel free to contact us to confirm if we deliver to your postal code.
- Delivery not done due to wrong address.
- Recipient not available.
- Premises locked.
- Incorrect contact or extension number; contact number not working / no reply / not reachable.
- Recipient refused the products.
In such cases, you shall contact us to request reschedule of the order. Though we cannot guarantee the same once RTO is initiated by the delivery partner.
Please use the chat option (10 AM to 7 PM, except Sunday/Holiday) or contact us with your questions, and as always we will be glad to answer.