Shipping cost is on us, regardless your order value. For expedite delivery we charge Rs.100/- flat
We Are Committed To Delivering Your Order Accurately, In Good Condition, And Always On Time.
What all locations do you ship?
We provide shipping and cover all postal codes in India, including over 350 cities across India.
Postal codes not covered by any Courier Company will be shipped by Speed Post. So if the shipping address is in India - yes we can ship your order.
I have ordered already, when would you ship my order?
Majority of our orders are shipped within 24 hours of the order confirmation. Orders confirmed after 1:00 PM on a working day, are shipped the next day.
Do you ship on all days?
We ship on all week days (Monday to Saturday), excluding public holidays.
If you have ordered on Sunday (or Public Holiday), order confirmation happens on next working day.
My order has more than one product. Would you ship all of them in single shipping?
While we shall endeavor to ship all products in your order together, this may not always be possible due to product characteristics or availability. We appreciate your understanding in this case.
Will I be notified if my order has been shipped?
Yes. We will update the tracking number against order, in your account. You can check the same by logging on to your account. You will be notified over email and/or SMS as well.
How can I track my order shipment?
Yes. We will update the tracking number against order, in your account. You can check the same by logging on to your account. You will be notified over email as well.
How long would it take for my order to reach shipping address?
To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies. Based on experience, leading logistic partners in India have an estimated delivery time of of 2-3 days for most shipments.
Can I expedite my shipment?
Yes, our logistic partners have some charges to expedite a delivery. The following list should help:
Expedited Delivery – Rs. 100 per shipment. Delivery within 2-3 business days, available only for Metros and cities like Mumbai, New Delhi, Pune, Hyderabad, Chennai, Bengaluru and most of the South India Region.
Standard Delivery – Free. 3-5 Days all over India.
Can you deliver the same day?
We do same day delivery in Bengaluru only (urban & rural). Same day delivery in Bengaluru can be availed at a cost of Rs.250/- per order. Valid for orders placed before 4:00 PM on a working day. Such orders are delivered by 10:00 PM very same day.
Can you deliver to Hostels/PG/Cantonment/Enclosed Premises?
Our Courier personnel are experienced at making deliveries to Hostels/PG/Cantonment/Enclosed Premises.
However, please be aware to make the following information available to us during order placement:
- Hostel/Building name
- Full address and Landmark
- Telephone number of the recipient
- The name of the recipient
- Room/Cubicle/Floor number of the recipient
The recipient needs to either come to the gate of the premises to collect the delivery or send someone on his/her behalf after coordinating with the delivery person. The order can be handed over to security person or the order will be left at the reception and the order will be assumed as executed.
Can you deliver at Remote Locations?
Orders can be delivered only in the serviceable postal codes. If you are not sure, feel free to contact us to confirm if we deliver to your postal code.
How many delivery attempts are made?
The delivery of the products ordered will be attempted only once at the address as provided in the order. In case where delivery is not done due to following reasons, our Logistic partners would hold the package at their warehouse for next 24 hours before dispatching it back to us:
- Delivery not done due to wrong address.
- Recipient not available.
- Premises locked.
- Incorrect contact or extension number; contact number not working / no reply / not reachable.
- Recipient refused the products.
In such cases, you shall contact our customer service to reschedule the package delivery, with max delivery attempts as three.
Phone: +91-80-42114781 (Mon-Sat,10AM-6PM)
I still have some question(s). What are my options?
Please contact us with your questions, and as always we will be glad to answer.
Phone: +91-80-42114781 (Mon-Sat,10AM-6PM).