Milagrow BlackCat 21 Full Wet and Dry Robotic Vacuum Cleaner with Water Tank iBoost Suction and Self-Charging
Milagrow BlackCat 21 Full Wet and Dry Robotic Vacuum Cleaner with Water Tank iBoost Suction and Self-Charging
- Free Shipping: We deliver to 27000+ pin codes in India.
- 10-Days Return: We got you covered with easy returns.
- Original Warranty: This product has original Brand warranty.
- Milagrow brings in their most powerful Vacuum Cleaning Robot BlackCat 21 which comes with Gyro Mapping technology and HEPA filter. The air filter removes 99.97% of all particulate matter greater than 0.3 micrometer and 99.5% efficiency up to 0.1 micron from the air that passes through.
- The Gyro mapping uses Earth's gravity to determine the robots orientation. So, as the unit moves from one place to another, the gyroscope measures the rate of rotation around a particular axis.
- With a powerful suction power of 1500pa it has the settings of suction 800W and 1500W. The ReadHawk 21 possess 0.6 litre dustbin which is the largest among all domestic floor cleaning robots.
- The BlackCat 21 is packed with features like self charging, scheduled cleaning, self diagnosis, obstacle detection, fall detection, all surface cleaning, robotic disengagement, speed adjustor and a super silent operation at just 52-55 db of noise.
- Comes with and avanced mopping system that has an integrated water reservoir which automatically dampens the "Smart Mop" to remove stubborn dirt and debris. with 8.4 cm thickness, the vacuum cleaner robot so that it can go under sofas, beds.
- You can control the robot using you phone over WiFi also with Alexa to get the seamless automated experience. enjoy the coverage of 3500 sq ft cleanup on full battery charge.
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Gyro Mapping
Gyro Mapping technology uses the Earth's gravity to help determine orientation, so, as the unit moves from one place to another, the gyroscope measures the rate of rotation around a particular axis.
iBoost Technology
Japanese motor and extra dirt detection sensor switches from 800Pa to 1000-1500Pa when picking up pet hair or stubborn dirt for intense deep clean daily.
Strong Suction Power
Built with NIDEC brushless motor that offers a strong suction power of up to 1500pa, be sure to get dust-free floors at home. You can choose from the 3 cleaning modes that efficiently sucks small beans and even heavy particles.
Maximum Coverage
The RedHawk 21 can cover a maximum area of 3500 sq.ft on a fully charged battery in a single go. The 2600 mAh battery lasts for around 120 minutes giving it maximum working time.
Full Wet Mopping and Drying RoboVac
Comes with and avanced mopping system that has an integrated water reservoir which automatically dampens the "Smart Mop" to remove stubborn dirt and debris as well as dry the floor to a spotless clean.
Robotic Self Charging
Once the battery is less than 15%, the unit can self charge through an infrared signal from the receiver. Once the unit within the signal range it follows the signal and dock itself to the charger.
Pet Hair Cleaning
The unit is perfect for homes with pets. Pets tend to shed a lot of hair that floats around the entire house. The RedHawk 21 easily sucks up the pet hair and helps keep your home neat all time.
Robotic Scheduling
The charging dock is also used to schedule the Seagull via mobile app to clean at a special time everyday or specified day of the week so that you can be at peace even when you are out of your home.
Robotic Self Diagnosis
When something prevent the RedHawk 21 from functioning normally it can diagnose the causes and helps you resolve the problems by yourself, eliminating the need of calling for service help.
Back Fitting Large Dust Bin
Comes with 0.6L back fitted dustbin to make sure that you do not have to clean the dustbin everyday. It is very easy to remove, clean and replace the dustbin.
Robotic Fall Detection
The robot has in-built infrared sensors that constantly send out signals to detect any drop in height (more than 2cms) in their path. This helps them avoid falling off stairs, tables, beds etc.
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| Model | Milagrow BlackCat 21 Vacuum Cleaning Robot |
| Color | Black |
| Mapping Technology | Image Mapping Live Map Display on Mobile Real Time Path Planning Area Cleaned Display Move from One room to Another Virtual Wall Via Mobile App |
| Air Purification and Healthcare Functions | Covid Spore Removal from Floor HEPA or Anti Bacteria Filters HEPA Filter Grade Wet and Dry Cleaning Anti Microbial Microfiber Mop |
| Sensors Count | 14 Sensors |
| Robotic 6th Sense | Real Time Map Building Technology Robotic Wi-Fi Control Robotic Remote Management Robotic Self Diagnosis Robotic Pre-Scheduled Cleaning Robotic Self Charging Robotic Voice Prompts Robotic Cloud Storage |
| Performance Features | 110 ml Water Tank for Wet Cleaning Types of Cleaning : Only Mopping, Only Vacuuming, Mopping & Vacuuming One Time Full Go : 110 minutes Climb Capability : 20 mm Suction Power :1500Pa Working Speed (meters / second) : 0.35 m/s. with NIDEC Motor Cleaning Width : 350 mm |
| Cleaning Algorithms & Modes | Smart, Wall Follow, Spiral and Manual Edge to Edge and Wall Cleaning S Shape Yes with Map Turbo Mode : 3 levels of suction - Strong, Normal, Mute Spot Cleaning |
| Cleaning Surfaces | Smooth Tiles Cleaning Flat Carpet Cleaning Hard Floor Cleaning Wood Floor Cleaning Glass Floor Cleaning Marble Floor Cleaning Linoleum Floor Cleaning Slippery Tile Short Hair Carpet Cleaning |
| AI, IOT & Wi-Fi Controls | Mobile app Scheduling over Wi-Fi Robot Hotspot AI Automation and Scenario Multiple Robots Control Family Management |
| Additional Specifications | Noise Level (db) : 40-55 dB Floor Robot LED Display Rated Power : 24W Average Power : 18-24W Input Voltage : 100-240V, 50/60 Hz, 14 V through charging station Output Voltage : DC 19 V, 600 ma Temperature Range : (-)10 to 45 C Humidity Range : Less Than 90 H Material : ABS, PC, PA8 |
| Dimensions | Height : 60 mm Base Clearance : 24 mm Total Height : 84 mm Diameter : 325 mm Dimensions : 325 x 84mm Net Weight : 3.5 kg |
| DustBin & Water Tank | Main DustBin Size : 600ml Dustbin Type : Bagless, Back Exhaust Filter : HEPA 12 Anti Covid Primary Filter : Nylon Water Tank Wet Cleaning : 110 ml Mop Size for Wet Mopping : 286x136 mm |
| Docking Station Specifications | Dimension : 160x136x85 mm Input Voltage : DC 14 V, 50/60 Hz Temperature Range : (-)10 to 45 C Operating Humidity Range : Less Than 90 H |
| Battery | Max Working Time (Min) : 110 minutes Max Coverage upon full battery : 1800Sq Ft Battery Technology : Lithium ion With LG Cell, Customer Replaceable Battery Voltage : 14.4 V Time for Full Charge : 3 hours Battery capacity : 2600 mAh |
| Accessories | Charging Dock Rechargeable Battery Pack Charger Micro fiber mop x2 Side Brush 2 Installed + 2 Extra HEPA Filter 1+1 Instruction Manual Main Dustbin |
| Warranty | 1 Years on Product 5 Years on Suction Motor |
Return and Replacement
We offer 10-days return and replacement policy on all the products, except where categorically mentioned otherwise. More details on this policy are explained below.
About Replacements:
After fulfilment of the order, it is eligible for replacements only. Further:
- Replacements are free of cost for any DOA/Faulty products provided customer raises such requests from the portal at the earliest and within 10-days of the order delivery.
- For replacements, if reverse pickup service is not available from our logistics partners, then it is customer's responsibility to send products back to TPS at their own cost and risk.
- Replacements orders will be fulfilled again only once the claimed DOA/Faulty product has reached back to TPS and has been validated by our representatives as free from tampering or tampering attempts.
- Replacements will be rejected for tampered products sent back to TPS.
About Returns:
Products can be returned within 10-days from the order delivery date, if it falls under one or more of these categories:
- Dead-on-arrival (DOA)
- Defective products (not working as per product documentation)
- Physically damaged products (Must be reported within 24 to 48 hours from delivery)
- Wrong product got delivered to you than what you had order
A return occurring due to above reasons result in 100% refund of the item value, or a free of cost replacement - depending on what the customer opts for.
Return initiated against wrong or incompatible product(s) order by customer will attract deduction of 5% of the order value as well as two-way logistic charges on actuals.
Therefore, we strongly encourage that if in doubt, customer must confirm with our representative before placing order with us.
Very important points:
- Customer must keep the items in original condition, with brand outer box, MRP tags/stickers intact, user manual, warranty cards and all original accessories in manufacturer packaging for a successful return / replacement.
- Concerned products must reach our warehouse in original packing, with original components, manual, accessories, warranty cards and materials as applicable, for our experts to validate them.
- We will not be responsible for delays due to any technical glitches or reasons whatsoever beyond the control of our organization, including those on the part of our partners and vendors engaged in the transaction and related operations.
- A refund approval or replacement dispatch will happen after our experts have validated claims of the reason for return / replacement in the request received with TPS.
- For returns approved by our experts, refund takes about 7-10 business days to reflect in original method of payment.
- You can always contact us for concerns, and we will be happy to assist.
All products returned will be tested under the supervision of an expert technician chosen by TPS Technologies to ensure zero error return / replacement. Request against a returned product which is found to be functioning well, as per its product documentation, will be rejected.
Cancel Order or Items
You can cancel an order anytime before it is dispatched (shipped). After dispatch, you can choose to refuse accepting the order, and it gets refunded once items of the order are returned back at our warehouse, if the payment was already made.
Cancellation charges and process
Cancellation is allowed until fulfilment is done. Customer initiated cancellations of prepaid orders attract a flat deduction 2% of order value (5% if International Card, EMI, BNPL, Snapmint) to cover platform costs.
Customer cancels order
An order can be cancelled under following situations by customer:
- Items in the order are no longer needed
- Order placed by mistake
- Wrong or non-compatible items included with the order
- Found better product or price than in current order
To cancel an order or items in an order, login to your account and then head to "My Orders" section. Select the concerned order and click on "Cancel". Follow the instructions to cancel partial or all quantities in your order.
Please note that "Cancel" option will be disabled after the order has been shipped. In this case you can simply refuse to accept the items when delivery attempts are made.
After successful delivery of order, it becomes eligible for replacements. Details in this policy document: Returns & Replacement policy.
For prepaid orders, refund is processed as per cancellation charges, if any, within 5-7 business days.
TPS cancels order
An order can be cancelled under following situations by TPS:
- COD Order remains unconfirmed due to no response from customer during validation (before dispatch)
- Items in order have gone out of stock
- Order seems fraudulent
- Wrong order got confirmed due to technical issue or reasons beyond our control
There are no cancellation charges for TPS initiated cancellations. TPS bears the platform costs as the penalty in all such cases.
Very important points:
- Once an order has been fulfilled and/or dispatched, order cancellation requests cannot be initiated. This is because TPS may not have control over various checkpoints.
- We will not be responsible for delays due to any technical glitches or reasons whatsoever beyond the control of our organization, including those on the part of our partners and vendors engaged in the transaction and related operations.
- We strongly encourage customers to be sure of the products they need before making a purchase decision. If in doubt, customer must confirm with our representative before placing an order.
- Any order if dispatched, will be attempted to be delivered to customer (which customer can reject).
- For cancellation on prepaid orders, refund takes about 5-7 business days to reflect in original method of payment.
- You can always contact us for concerns, and we will be happy to assist.
Shipping Policy
It is our constant endeavor improve our shipping services based on top industry standards.
We offer Free Standard Delivery on all orders, which ensures delivery within 3-5 days for most of the pincodes across India. For realistic delivery timelines, we encourage you to check for fastest possible delivery to your location by using our pincode service - available on every product page.
Majority of our orders are shipped within 24 hours of the order confirmation. Orders confirmed after 3:00 PM on a working day, are shipped the next day.
Note: Some products might take up-to 72 hours for dispatch. This can happen with products which are subject to availability per market conditions, peak demand, low stock, and more dynamic situations beyond the control of TPS.
We also offer Same Day Delivery option at select locations for prepaid orders confirmed by 3PM (except on holiday or Sunday). This option can be opted during checkout (Checkout > Shipping). As on date, same day delivery is available in following cities:
- Bangalore (rural & urban), free or at a nominal fee depending on pincode
- Lucknow, free
We are committed to delivering your order accurately, in good condition, and on time. In case of any disputes, we help you to escalate timely. We escalate with our logistic partners for any issues reported by you. We also source packing video from our warehouse CCTVs to assure you of safe and original packing before your order leaves our warehouse. Rest assured, we give top priority for safe and on-time deliveries of your order across 27,000+ PIN codes in India.
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Return and Refund Policies: Order Cancellation, Return and Refund are essential part of eCommerce. We have best in the industry policies to assist with order cancellations and returns. A return can follow replacement or refund as per the policies transparently defined on our returns and refund policy pages.
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