Refund policy
Refund is applicable if:
- Order was Cancelled (within 24 hours), and was not dispatched yet
- Order was successfully returned as per Return Policies
We endeavor to initiate an eligible refund within 3-4 business days. Further, it may take additional 3-7 working days for the banks to process the return initiated. On average, it takes 5-7 business day for a valid refund request to be completed.
Important points:
- If the payment was made through our payment gateway, then it will be refunded in same account.
- In case of BANK TRANSFER and COD orders, refunds will be processed only in buyers bank account with NEFT/RTGS.
- Refunds in any case usually take a working week to reflect in bank account. We appreciate your understanding and patience in this matter.
- You will be notified by our support team when refund has been initiated by us.
- In case of any refund discrepancies, we may request you to share with us your bank statement and/or follow up with your bank.
- You can always contact us for concerns, and we will be happy to assist.